myCITO

I purchased the myCITO DUO under counter filter with nitrate & heavy metal filters, together with a 3-way kitchen tap and UMH water refinement devices. Additional system to existing whole-house water filtration system. The main reason is to improve the drinking water quality for general wellness.
I am extremely satisfied with the whole experience.
The Aqua Nobilis web site is easy to use and has good information on the various products and options. Laurent from the support team answered all emails promptly supplying additional helpful information.
Purchasing on the site is simple, hassle-free, secure and backed up with a Trusted Shops guarantee.
There was a small delay in receiving the products due to the kitchen tap not being in stock, but the products were received within a few days of leaving the warehouse. The packaging is robust and good quality with special care and attention taken with the smaller items. Everything was received in good order.
On opening the packages it is immediately obvious that the products are superior quality. The filter housings and filters are extremely well designed and manufactured. The UMH devices are also great quality and well-machined. All accessories were of equally good quality and I could not find any fault.
Installation of these products is extremely easy and minimum knowledge is required. All necessary documentation is supplied with clear installation details. I was also pleasantly surprised to find that every necessary hose, connection and mounting bracket/screw was supplied for the installation. A small observation is that there is no flow direction arrow on the UHM water refinement devices which would be helpful.
There is a definite improvement in the quality of the water, with the water tasting sweeter and softer than before.
Overall a very satisfying purchase.

Warren K., 07.10.2020